Q:  What is an Independent Agent?
A:   An Agent is an independent contractor that develops and manages their
own business. An Independent Agent contracts with companies under an
Independent Contractors Agreement to receive calls from people requesting
products or services from clients.

Q:  How much money can I earn as an Independent Agent?
A:  Companies engage Agents according to the volume of work available from
our clients. Also, as an Independent Agent you do not have a minimum or
maximum of time you need to work.
On average, individual Agents make $6.00 and $15.00 per hour depending on
talk time and performance. New Agents typically invoice $6.00-$8.50 per hour. In
addition, many companies provide additional selling incentives for certain
products or services. These incentives can dramatically increase Agent revenue
as Agents become more confident in their ability to sell the products and
services. As Agents become more skilled they can invoice $9.00-$11.00 per
hour. This is largely due to more calls being routed to higher performing and
experienced Agents. Exceptional teleservices Agents can invoice as much as
$20.00 per hour.

Q:  How many hours can I work?
A:  As an Independent Contractor, you can provide services as many or as few
hours as your schedule permits.

Q:  How are Independent Agent fees paid? How often?
A:   A company pays Agent fees by either check or direct deposit.

Q:  How long before my business generates revenue?
A:  Once the company receives all necessary documents and all equipment is in
working order, you may begin certification process. Depending on the company,
some Agents will need to complete certifications others will attend web based
seminars. So depending on the company Agents could begin accepting
telephone calls (thus generating revenue) within a week.

Q:  Are the opportunities of limited duration?
A:  Most companies do not hire seasonal Agents. Agents are needed 7 days a
week 24 hours a day 365 days a year.  

Agent Requirements

Q:  What are the characteristics of the most successful Agents?
A:  Agents that successfully manage their home based businesses share the
following traits:
They are professional and capable of providing a high level of service
They enjoy the freedom that running their own business allows them
They are positive and optimistic
They are tolerant and accepting of differing view points
They are even tempered and handle frustration well
They are comfortable with numeric reasoning
They log on on time, and honor all time commitments

Q:  What are the minimum equipment requirements?
A:  Offering services through most companies will require the following computer
and software set-up:
A personal computer with a 600MHZ processor or better with at least 256 MB of
memory
Windows XP  
At least one USB port
Internet Explorer 6
Java 2 Version 1.5 or higher
System configured in accordance with Microsoft's recommendations as outlined
on their 'Protect Your PC Web Site." These steps include:
Windows Update module enabled and configured to update automatically
Windows standard firewall enabled on systems where it exists
Anti-Virus software installed and configured to automatically update (please
refer to Microsoft's web site for instructions on securing your system)
Microsoft also has free anti-spyware that is very effective in killing sypware. It
can be downloaded for free at http://www.microsoft.com/athome/security/spyware/
software/default.mspx
Ad-Aware installed and run at least once per week. You can get this tool at no
cost at www.lavasoft.com
A monitor capable of displaying at least 1024 X 768 pixels
A sound card installed
Speakers or headphones

Q:  Can I use a MAC computer?
A:  Macintosh computers are not compatible with most companies systems.

Q:  What are the Internet connectivity requirements?
A:  Most companies require either a DSL or Cable broadband connection.

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